Customer Service

At Your Service
To ensure you get the most out of your purchase, GEMATI offers services that you may require.
Engraving Service
Would like to engrave something beautiful or leave a message to remember with your gift to your loved ones? GEMATI offers personalized engraving service to ensure your gift is delivered with your emotions. The engraving service is complimentary and requests are undertaken with all purchases from GEMATI.
Please note: Not all designs are eligible for engraving service.
Shining Service
Worried about jewelry getting scratched, chipped or marked? We at GEMATI understands jewelry gets marked over time by daily use. All purchases from GEMATI are eligible for one-time shining service to remove scratches and marks from the jewelry. The one-time shining service is complimentary.
Please note: Not all designs are eligible for shining service.
Resizing Service
GEMATI offers one-time resizing service to ensure all designs purchased from GEMATI fits perfectly with comfort. Resizing service covers - resizing of ring band, resizing of bangles/cuffs band, resizing of necklace chains, resizing of bracelet chains and resizing of anklet chains. Resizing service is complimentary.
Please note: Not all designs are eligible for resizing service.